Making complex things make sense.
I build products, experiences, and teams that help businesses move forward.
Driving design at the intersection of strategy, execution, and culture.
I help teams turn complex, high-stakes ideas into clear, usable products — and navigate the hard middle from vision to reality.
I work across product strategy and design in fast-moving, ambiguous environments shaped by emerging technologies like AI.
I focus on clarity over novelty: aligning teams, shaping systems, and delivering experiences people trust, adopt, and build on.
Over the past 20+ years, I’ve built and scaled design practices in startups and global enterprises, partnering closely with product, engineering, and business leaders to move from “what if” to “what’s real.”
I care deeply about craft — but even more about momentum, judgment, and making the right thing happen.
ServiceNow
Workflow Design Studio
Turning AI ambition into better ways of working.
Co-creating with enterprise and public-sector customers to rethink workflows and make AI useful in practice.
Roles: Workflow Design Studio, Manager (Global Public Sector) •
Workflow Design Studio, UX Principal
Bakkt
WHEN THE BUSINESS CHANGES, THE EXPERIENCE HAS TO CHANGE WITH IT.
From a consumer crypto app to a B2B2C financial platform. Bringing product and brand together around a new direction.
Role: Chief Design Officer
Chase
JPMorgan Chase & Co.
Making everyday banking work for millions.
Connecting digital banking, payments, and experiences through design at scale.
Roles: Chief Creative Officer, Executive Director • Head of Design & UX, Digital Customer Experience, Executive Director
FROM THE ARCHIVES…
HUFF POST
iheartradio
Experiments & Side projects
BILLBOARD
HuffPost
AOL, Inc.
Rebuilt the design team to lead expansion into mobile, video, long form and international
Role: VP, Design & User Experience
iHeartRadio
Created a new national digital radio network, featuring original video content & live experiences
Role: VP, Creative Director
Billboard
Making a 114-year-old brand relevant today — across all platforms to new audiences
Role: Creative Director
What I’m focused
on now —
and where it’s headed
Helping teams navigate the complexity of AI and emerging technologies — while maintaining clarity, trust, and momentum.
Building and evolving design practices that operate at scale and consistently deliver.
Supporting the next generation of designers through advising, talks, and mentorship.